This place suits me perfectly, offering free Wi-Fi, a 24-hour reception, and a great indoor pool. I remember how helpful the staff were when I needed help with printing. I recommend arriving early to enjoy all the amenities. I'm coming back for Christmas!

Just a fitting option for a brief weekend stay in Grand Rapids with excellent value for money. The staff was very friendly and quickly picked us up from the airport, making the arrival smooth and pleasant. For anyone staying, consider eating across the street for a nice meal.

Stayed with friends and had an amazing time! The rooms were spacious, and we enjoyed visiting nearby Woodland Mall and Watermark Country Club. A great choice for a fun getaway. Just remember that check-in can be a bit slow. plan for that to avoid any surprises.

I had to wait a while for my room even after checking in on time. Frustrating when all I wanted was to freshen up before heading out.

I stayed in a Queen Room with Two Queen Beds on the upper floor. The room was pretty nice, clean and modern. The beds were comfortable enough for a good night's sleep. I liked the balcony, but the room felt a bit small, and there was no fridge. Overall, it was a decent stay.

My recent stay was enjoyable! The breakfast was outstanding and the indoor/outdoor pool area was a nice touch. The comfy beds made for a great night's sleep. I would definitely come back again!

I was really impressed with the beautiful outdoor swimming pool and the relaxing jacuzzi during my two-night stay. The hotel offered a neat lounge area for unwinding and a lovely balcony to enjoy the evening breeze. The only hiccup was that the restaurant was closed, but it didn't take away from my overall great experience. 😊

In my wife’s opinion, the pool area could use some more family-friendly amenities like a snack bar.

I appreciated the spacious layout and well-maintained areas, making it easy for seniors like me to navigate. The decor felt welcoming, and the attentive staff ensured my comfort throughout my stay, which was truly comforting.

Improved accessibility features for seniors would be helpful.

Couples' Getaway in a Regular Hotel

Had a spacious suite with a wet bar and microwave, which was a relief after a long day. I loved the breakfast buffet. Tons of options to fill up before heading out to explore the area.

It wasn't exactly a bargain, but it was tolerable.

The queen room offers ample space for families and features a hearing-accessible layout that includes a great bathroom for needs. The location is convenient for accessing local attractions and provides easy travel to the airport.

However, my experience included some frustrating inconveniences. The TV malfunctioned, which led to moving rooms after check-in, requiring me to haul all my gear up a flight of stairs. Additional issues included a lack of microwaves in rooms, with some restaurants and bar facilities closed during my stay, making late-night options scarce. Plus, there were problems with key card access that added to the hassles. Overall, I expected more given the hotel’s reputation.

We got a complimentary stay due to overbooking – talk about a surprise getaway! The chef was lovely, whipping up a snack platter while we waited. Plus, our free dinner was a delightful cherry on top!

But honestly, spending 3.5 hours waiting felt like an eternity—I'd have preferred to binge-watch a soap! And the pool? More like a watered-down dream!

i recently stayed here for my honeymoon and had an amazing experience. the room was spacious and beautifully decorated, surpassing my previous stay in grand rapids. the staff went above and beyond to ensure we felt special, making our time memorable and enjoyable.

the pool was closed during our stay.

The hotel had great amenities like a modern pool and a comfortable room, but there were issues with service, particularly regarding housekeeping and lack of attention to detail. The lack of proper communication led to some frustrations, but the staff that were attentive made the stay better.

The recent renovations made this place really nice, and the décor was impressive. The pool area was great, and the staff worked hard to keep the walkways clear during the snowfall. However, I was disappointed that there was no breakfast available, especially since it was advertised when I booked. At least some complimentary coffee would have been nice.